Frequently Asked Questions
Everything you need to know about your Husky fridge, from installation and set-up through to cleaning, troubleshooting, spares and warranty. Choose a topic below to narrow the list.
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My fridge seems to run constantly. Is that normal?
In hot weather, after loading warm stock, or where the door is opened frequently, it is normal for the unit to run for long periods. If it never cycles off, check the thermostat is set correctly, the door gasket is sealing and the condenser is clean. Some commercial units are designed to run for long periods under heavy use.
My fridge is not cooling properly. What should I check first?
Before calling for service, check the following: the unit is plugged in and the socket is working; the thermostat is set correctly; the condenser is free of dust; there is enough ventilation space around the unit; the door is closing and sealing properly; the unit is not overloaded or blocking internal air vents; and the unit is away from direct sunlight or heat sources. If none of these resolves it, contact your point of purchase or local distributor.
Does my fridge need defrosting?
Most Husky commercial units defrost automatically and need no action from you. Some smaller domestic models need defrosting manually when frost inside the unit builds up. Your user manual confirms which type your unit is and how to defrost it safely.
How do I look after the door gasket?
Wipe the gasket regularly with warm soapy water and check it for splits or gaps. A damaged gasket lets warm air in, making the unit work harder and causing ice build-up. All Husky gaskets are pull-out, push-in replacements which can be fitted without an engineer.
How often should I clean the condenser?
We recommend cleaning the condenser every 3 to 6 months, or more often in dusty environments or busy commercial settings. Use a soft brush or vacuum cleaner to remove dust and debris. A blocked condenser is the most common cause of poor cooling and higher running costs. Refer to your user manual for further details (note: on some models the condenser is hidden inside the carcass of your unit; for these models, no maintenance is required).
How do I clean the inside of my fridge?
Switch off and unplug the unit first. Clean the interior with warm water and a mild detergent, then dry thoroughly. Do not use abrasive cleaners, solvents or bleach as these can damage the interior surfaces and door gaskets. Refer to your user manual for further details.
Where can I get spare parts from
Spare parts are available through your local distributer
How much gap is needed around the fridge
This differs dependent on the unit. Please refer to the user manual
Can my fridge be built in
For optimum energy efficiency and not including our range of fully built in Integral units which are designed to be fully built in, we recommend our units are positioned in a place with ventilation around the unit, away from direct sunlight and not directly under air conditioning. Further details can be found in the user manual
Can I replace the door gasket
All Husky units have replaceable pull out /push in door gaskets without the use of an engineer
Are the fridges noisy
All Husky products use compressor technology, therefore there is an amount of noise associated with our products. This fluctuates dependent upon the model and whether the intended use of the unit is for domestic or commercial use. All products are professionally db rated and results available upon request. We also supply a range of “homebars” where units have been specifically designed to keep noise down to a minimum.
The sides and top of my fridge are warm, is this normal ?
Yes, In some models the condensor is positioned inside the unit frame hence these areas are warm (not hot) to the touch.
Can the door hinge be changed on my fridge
Most models the door hinge can be changed. In some instances where the units have heated doors (Alfresco) this is not the case. Revert to your user manual for more details
Is it normal for water to drip from the back panel inside the unit
Yes, dependent on the model. In some models the evaporator plate is situated at the back of the unit which in times of high temperatures and humidity may show signs of dripping. This dripping water is collected in a tray at the bottom of the unit and through self evaporation clears the water without any action being needed by the customer
Do I need to turn my fridge off at night
No. Your Husky fridge comes with a built in thermostat controller which will control the temperature when the unit is not in use. There is an independent light switch in most units you can turn off at night which does not affect the running of the unit
How can I change the temperature of my fridge
All Husky units come with either an electronic thermostat controller (commercial units) or manual thermostat controller (domestic products). Follow instructions in your user manual to change the temperature to your own requirements
What is recommended temperature to set fridge at
The industry standard is 4’c. Factory settings are set at 4’c during production
Can the light be switched off whilst keeping the fridge working
Yes, revert to your user manual delivered with your unit
How do I replace a light
All lights are replaceable. Revert to the user manual delivered with your unit for instructions
Does a fridge come with a light
90% of Husky Fridges and Freezers come with LED lighting
Still need help?
If your question is not answered here, our team is happy to help. Get in touch and we will point you in the right direction.